Frequently Asked Questions

Everything you need to know about your self-portrait experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days, while express delivery options are available for arrival within 1-2 business days depending on your location.

What is your return policy for online purchases?

We offer a 14-day return window from the date of delivery. Items must be returned in their original condition, unworn, and with all garment tags still attached.

How do I find my correct size?

Please refer to our detailed Size Guide located on each product page. Our garments generally follow UK sizing, and we provide specific measurements to help you find the perfect fit.

Are duties and taxes included in the final price?

For international orders, duties and taxes are calculated at checkout based on your shipping destination to ensure there are no unexpected charges upon delivery.

Can I modify or cancel my order once it has been placed?

As we aim to process orders as quickly as possible, we are unable to make changes or cancellations once the order has been confirmed. You may return the item once received.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options including Klarna and Apple Pay.